Luphahla Holdings (Pty) Ltd
Effective Date: [10/02/2025]
Last Updated: [10/02/2026]
Luphahla Holdings (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website https://www.luphahla.co.za
or engage with our services.
- Information We Collect
We may collect and process the following categories of information:
1.1 Information You Provide Voluntarily
Full name
Email address
Contact number
Company or business details
Information submitted via contact forms, emails, or enquiries
1.2 Information Collected Automatically
IP address
Browser type and device information
Operating system
Pages visited and time spent on the website
Referring URLs
This data is collected through cookies and similar technologies.
- Purpose of Collection
We collect personal information to:
Respond to enquiries and requests
Provide and improve our products and services
Communicate business-related information
Improve website functionality and user experience
Comply with legal and regulatory obligations
- Lawful Basis for Processing (POPIA)
We process personal information based on:
Your consent
Performance of a contract
Legitimate business interests
Legal or regulatory obligations
- Protection and Security of Information
We implement appropriate technical and organisational safeguards to protect personal information against:
Unauthorised access
Loss, misuse, or alteration
Unlawful disclosure
These safeguards include secure hosting, access controls, and internal data handling policies.
- Disclosure of Information
We do not sell, trade, or rent personal information.
Information may be shared only with:
Trusted service providers who assist us in operating our website or services
Regulatory or legal authorities where required by law
All third parties are required to respect the confidentiality and security of personal information.
- Cookies and Tracking Technologies
Our website uses cookies to:
Analyse website traffic
Improve performance and content
Remember user preferences
You may disable cookies through your browser settings; however, some features of the website may not function correctly.
- Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Your Rights
In terms of POPIA, you have the right to:
Access your personal information
Request correction or deletion of information
Object to processing of your information
Withdraw consent at any time
Requests can be submitted using the contact details below.
- Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
- Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and will take effect immediately.
- Contact Information
For any questions, concerns, or requests relating to this Privacy Policy:
Company Name: Luphahla Holdings
Email: info@luphahlaholdings.co.za
Website: https://www.luphahla.co.za